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Customers can leave ratings and reviews on items they have purchased. Reviews should be respectful, helpful, and constructive in order to assist other customers looking to purchase items on Makhtota Store.
Makhtota’s default position is not to censor, edit, or delete ratings or reviews by customers. However, there are cases where we may take the step of removing a rating or review. If there are repeated or severe violations by a customer, we may suspend or terminate their account.
Makhtota Store the final decision on whether a rating or review violates this policy.
We will remove ratings and reviews that:
- are abusive, obscene, defamatory, threatening, or discriminatory.
- are hateful or offensive based on race, ethnicity, national origin, religion, gender, or sexual orientation.
- violate another person or entity’s privacy rights (such as publishing their name, address, or other identifying information without their permission).
- are used as a means to make a support request. Support requests must be made via the method specified by the Makhtota Support.
To report a rating or review that violates these guidelines, please contact the Makhtota Support and tell us which part of this policy you believe is being breached,
Again, our default position is not to censor, edit, or delete ratings or reviews, so your report and supporting evidence must demonstrate a clear and undeniable violation of the guidelines